At the Corner of Assertiveness & Cooperation: Collaboration

Let’s face it, conflict is part of life. It’s a necessary part of negotiation, relationship-building, learning and growth. But how much do accomplish when you sense a conflict? Do you put your gloves on, take out a scalpel, wave a white flag? This article from The Customer Collective describes the Thomas Kilmann Conflict Mode Instrument, a tool developed to measure an individual’s response to conflict situations. The author states that all collaboration “starts... Read More

Celebrate: One Thing #2

Thank you, Dr. Martin Luther King, Jr. One Thing: Lead others to face their greatest challenges.  Read More